More on Fluky Teleconference Lines
I got some interesting comments on my recent post about the failings of certain free conference call lines, including www.freeconferencecall.com
Surprisingly (to me, at least) Nancy King of Free Conference Call stopped in to comment. (Are they doing Google Alerts to fend off bad press?) Here’s the essence of what Nancy said:
“We appreciate all the loyal support to FreeConference from our users during this challenging year. Major carriers have indeed taken actions to disrupt our low cost competing services, but we were able to overcome these problems by late spring. But this could be the source of many of the industry wide comments posted above.
To accommodate the extraordinary growth we have experienced this past year, we have also been making a switch to a new, proprietary conference bridge system that will allow us to increase the maximum size of individual conferences (we have already increased our minimum for all conferences to 150 callers) and add additional noise filtering technology. This change will prevent busy signals and scheduling conflicts, and it will allow us to continue to provide you with the high level of quality you have come to expect from our services.
One note specific to issues of sound quality on very large conferences: with any service, the more people you have on a conference bridge, the more chances there are for background noise and variants from each individual’s phone line. As noted above, we are also introducing new technology that essentially filters out any noises other than those from a person speaking to help reduce this problem. There are ways for the organizer to help control this issue with large groups, by resetting organizer conference controls to Q&A or Presentation Mode. There is an explanation of how these work at http://www.freeconference.com/ConferenceQuality.aspx.
We apologize to any user whose service has been disrupted by these two changes in the last few months …. “ Etc etc etc.
I also heard from reader Matthew Scott who reports
“I have used www.instantteleseminar.com with great success for the past two months. Besides the fact it serves as a great bridge line, it really serves as a great and interactive communication means for clients. My clients love it. They don't have the hassle of a webinar, and soon instant teleseminar.com will have a more user friendly webinar than webex. Also on the near future is the ability to create on-demand with audio transition PPT presentations.
I also had some customer service questions early in my sign-up period and the response was tremendous.”
Thanks for the comments, folks.
I got some interesting comments on my recent post about the failings of certain free conference call lines, including www.freeconferencecall.com
Surprisingly (to me, at least) Nancy King of Free Conference Call stopped in to comment. (Are they doing Google Alerts to fend off bad press?) Here’s the essence of what Nancy said:
“We appreciate all the loyal support to FreeConference from our users during this challenging year. Major carriers have indeed taken actions to disrupt our low cost competing services, but we were able to overcome these problems by late spring. But this could be the source of many of the industry wide comments posted above.
To accommodate the extraordinary growth we have experienced this past year, we have also been making a switch to a new, proprietary conference bridge system that will allow us to increase the maximum size of individual conferences (we have already increased our minimum for all conferences to 150 callers) and add additional noise filtering technology. This change will prevent busy signals and scheduling conflicts, and it will allow us to continue to provide you with the high level of quality you have come to expect from our services.
One note specific to issues of sound quality on very large conferences: with any service, the more people you have on a conference bridge, the more chances there are for background noise and variants from each individual’s phone line. As noted above, we are also introducing new technology that essentially filters out any noises other than those from a person speaking to help reduce this problem. There are ways for the organizer to help control this issue with large groups, by resetting organizer conference controls to Q&A or Presentation Mode. There is an explanation of how these work at http://www.freeconference.com/ConferenceQuality.aspx.
We apologize to any user whose service has been disrupted by these two changes in the last few months …. “ Etc etc etc.
I also heard from reader Matthew Scott who reports
“I have used www.instantteleseminar.com with great success for the past two months. Besides the fact it serves as a great bridge line, it really serves as a great and interactive communication means for clients. My clients love it. They don't have the hassle of a webinar, and soon instant teleseminar.com will have a more user friendly webinar than webex. Also on the near future is the ability to create on-demand with audio transition PPT presentations.
I also had some customer service questions early in my sign-up period and the response was tremendous.”
Thanks for the comments, folks.
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